Watch Repair

Watch repair is an exacting, delicate process requiring uncommon equipment and an experienced, extensively trained watchmaker. Philippe Medawar is a Swiss watchmaker with over 40 years experience servicing watch brands including Rolex, Omega and Tag Heuer, to name a few. Whether your favorite watch is in need of a new battery or a more extensive restoration, expert watchmakers who are dedicated to the preservation of timepieces will carefully service it. Please note that each watch's repair needs are unique to its age, condition, how it’s been maintained, how it's worn, the climate in which it's worn, etc.

When put in Philippe Medawar's expert hands, your watch won’t be shipped abroad or across town to a trade shop, all services are performed expertly in-house at 5930 28th Street SE Grand Rapids, MI.

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Watch Repair
Watch Maintenance

Watch Maintenance

The type of watch, it’s age and how you wear it, are variants that determine how often the watch should be serviced. It is essential to have one’s quartz and mechanical watches serviced every three to five years (antique and non-waterproof watches every three years), to ensure proper functioning and to protect your investment. Dry oil, broken gaskets and leaky batteries can cause costly damage inside a watch movement, which is why it’s vital to regularly service your timepiece. 

After a watch has been fully serviced, it will be entered into the Philippe Medawar Watch Maintenance Program that provides the client with watch maintenance reminders every three, four or five years depending on the type of watch, its age and its overall condition. Watch maintenance services are guaranteed for one year, excluding rust and broken parts.

Watch Care

Our ancestors understood that high-grade watches are an asset in the future. Whether you’ve made a costly investment in a luxury timepiece or you’ve inherited a sentimental heirloom, it’s vital to maintain and care for it to ensure proper functioning for many years to come. With over 40 years experience servicing and restoring all types and brands of timepieces – wristwatches, pocketwatches and clocks – Philippe Medawar is a Swiss Watchmaker passionate about helping clients protect their investment.

For valuable care information regarding your timepiece, click below. Those clients with additional inquiries may call for an appointment or stop by the 28th Street showroom where Philippe Medawar staff will happily answer all your watch care concerns.

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Care for your watch with a watch winder
"I brought two Swiss Army watches for battery replacement. They did wonderful, prompt & professional work. I respect the integrity & honesty of their watch Master. I feel good about patronizing this store & would encourage you, dear review reader, to visit for yourself. I think you'll be pleased as well."
—C. Martin
"Thank you so much for repairing my watch! I am so grateful. I am also grateful that you are a man with a heart for Christ. Your value for family and God is apparent. Thank you for being a God-focused family man- the world is in desperate need of those."
—Maria
"I recently had my watch serviced by Philippe, and got the opportunity to watch him work. It was amazing to see the level of detail and knowledge that he has as a Master Swiss watchmaker, and the timepiece has been working perfectly since then. Thanks!"
—David
"I want to thank you and express my gratitude for fixing my M&Co. watch. I am very appreciative for the kindness that you have showed to us and we will be forever grateful for your professionalism."
—A.
"Thank you so very much for fixing my husband’s watch, and so quickly! It seems that you did extra work in order to save us the expense of another crown. We should pay you extra for the thorough work and fast service!!"
—Norma